To all EU countries. Contact us for shipping outside Europe.
Working day orders before 18.00 in the Netherlands & Belgium will be delivered the next day. For the rest of Europe delivery takte two to three working days.
We offer free shipping cost in the Netherland & Belgium.
Spooq the label only sells items in perfect condition, so in the rare event of receiving a faulty item, please contact our customer service.
Orders can be returned within 14 days after delivery. For whatever reason . Sure, you can check your purchase but we can’t accept returned products that are used. You pay for the shipping costs.
Please enclose all original packing, price labels and the return form. You take care of return shipping and the costs. We will refund your money as soon as we’ve received the items in good order. Please keep your track&trace code and receipts as proof of shipment.
Usually we take care of the refund within 10 days from receiving the returned goods.
If an item is out of stock, we will try to get it back in stock but we can’t promise you anything.
Email us at email@example.com so we can resolve your issue.